|
1. How did you hear about us?
|
|
2. Was this your pet's first visit?
|
|
3. Was our building easy to find?
|
|
4. Were our hours convenient?
|
|
5. Did we accommodate your schedule when booking your appointment?
|
|
6. Our staff was friendly and efficient.
|
|
7. The veterinarian answered my questions clearly and completely.
|
|
8. The veterinarians and technicians provided excellent medical care to my pet.
|
|
9. The veterinarian was pleasant and professional.
|
|
10. The staff was helpful and competent.
|
|
11. Was the waiting time short and acceptable?
|
|
12. Do you feel well informed about the services and products we offer? (e.g. Vaccines, Treatments, Behavior, etc)
|
|
13. Were you told of other services?
|
|
14. Did you find all the products you were looking for?
|
|
15. Were you referred to our website by a staff member?
|
|
16. Would you be interested in receiving e-mail reminders for appointments and other issues?
|
|
17. Would you like to be included on our mailing list?
|
|
18. Were all your questions answered to your satisfaction?
|
|
19. Was our clinic clean?
|
|
20. My overall experience was positive.
|
|
21. I would recommend the practice to friends and family.
|
|
22. Did our clinic have a comfortable atmosphere?
|
|
23. Please feel free to add any suggestions or comments below:
|
|
